Press Release

Kiosks4business have installed wall mounted touchscreen kiosks at two doctor’s surgeries in Birmingham. The kiosks, installed in Solihull are used to provide patients with access to a wide range of information about the services that the surgery has to offer. Information such as medication, healthcare guides and much more can be easily accessed using the touchscreen display. The kiosks include a branded bezel and software to fit within their environment. The ‘Patient Information Point’ kiosks can be run 24/7 or automatically switch themselves on and off each day. Anonymous usage information is recorded so staff can see which information is most popular.

In addition to providing information for patients, the kiosks are also being used for patient feedback such as the General Patient Assessment Questionnaire. The touchscreens provide a quick and simple means for the surgery to publish surveys to the kiosk and gain near real-time feedback from their patients. Survey editing, reporting and creation are all done online using a web-based software interface. The survey software allows for single and multichoice, text, preference and image based questions to be added. Surveypoint feedback software has been developed by Kiosks4business and is designed specifically for touchscreen devices.

The new touchscreen kiosks will help to improve medical health care of the patients that visit these doctors’ surgeries, because the information that the Kiosks gather with help to improve services, will improve customer satisfaction, whilst also speeding up waiting times in the waiting room.

If you are a patient at the Solihull Doctors surgeries where the new kiosks have been installed make sure you have your say and complete the questionnaire, your views are important and the kiosks are the ideal opportunity to air your views.

The myKiosk touchscreen kiosk was installed in this case which is a wall mounted design. Wall mounted kiosks such as these save valuable floor space. myKiosk can be fitted with telephone handset, WiFi and other options and is commonly used by public service organizations including local councils and NHS.

For more information about the kiosks provided for the Solihull doctors surgeries please visit: http://www.kiosks4business.com/page.php?id=7&cmd=category

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