Summary

Being a Volunteering and Community Officer is all about connecting with people. It’s about helping everyone to get involved and feel welcome at National Trust places. Working with volunteers and local communities, you’ll be making a vital contribution to the Trust’s cause of protecting and caring for places so that people and nature can thrive, end unequal access and inspire millions to support us – now and into the future.

This role may involve managing volunteers, occasional travelling between portfolio properties and may include occasional weekend and evening work.

Hours: 15 hours per week

Contract: Permanent

Reporting to the Volunteering & Community Manager, you'll be working to support a team of 25 volunteer team leaders and over 600 volunteers across the Nottinghamshire portfolio.

Across the Nottinghamshire portfolio, we care for four historic and unique places; Clumber Park and Mr Straw’s House, located in Worksop, The Workhouse & Infirmary, located in Southwell and Colston Bassett Market Cross, situated outside of Nottingham.

As Volunteering and Community Officer, you’ll play a key and proactive role in leading for volunteering on the Nottinghamshire portfolio, working with property, regional and national colleagues to promote volunteering opportunities. You'll support teams to recruit and manage a team of volunteers and act as a first point of contact for all volunteering matters. You’ll help to make this a flexible, positive and inclusive place for partners, community groups and current and future volunteers to get involved.

You’ll be working alongside the Volunteering & Community Manager, to support several Trust teams at Clumber Park, Mr Straw’s House and The Workhouse & Infirmary on various projects, so your days will be full of variety. You’ll also help to hone the people skills our teams need to welcome and work with all kinds of people. This may mean leading people audits, training workshops, creating volunteer communications, as well as coming up with new ideas for activities.

You’ll develop new ways of working together at property and, helping us be a ‘good neighbour’ in our local communities, deepening relationships with existing and new audiences.

We'd love to hear from you if you’re:

• enthusiastic and knowledgeable about the benefits of volunteering
• someone who loves working with volunteers, and who understands the legal differences between staff and volunteers
• good at talking to, and getting on with, all kinds of people from all backgrounds, and you understand why great customer service matters
• flexible and collaborative, a team player who’s happy to lead on and work with other people’s agendas towards a shared goal
• well-organised, with good attention to detail
• experienced in volunteering principles and practice
• comfortable with IT skills (Microsoft Office), and managing budgets

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.