Role overview

• ID: 2025-7174
• Entity: Vistry
• Region: Vistry South East
• Department: Admin & Support
• Contract Type: Permanent - Part Time
• Job Location: Caterham, Surrey
• Date Posted: 09.04.2025

We have a great opportunity for a Receptionist to join our team within Vistry South East, at our Caterham, Surrey office. As our Receptionist you will be responsible for greeting all visitors and supply general information regarding the organisation in response to general telephone and face to face enquiries.  Direct specific telephone and face to face enquiries to the relevant person or department and support the team with general administration duties.  Also provide general facilities support to assist with the running of the office including distributing daily post and deliveries.

This is a Part Time vacancy 24 hours per week - Monday to Thursday 12pm to 5pm and Fridays 12pm to 4pm. 

• Let’s cut to the chase, what’s in it for you...
  • Competitive basic salary and annual bonus
  • Salary sacrifice car scheme available to all employees
  • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
  • 2 Volunteering days per annum
  • Private medical insurance, with employee paid cover
  • Enhanced maternity, paternity and adoption leave
  • Competitive pension scheme through salary sacrifice
  • Life assurance at 4 x your annual salary
  • Share save and share incentive schemes
  • Employee rewards portal with many more benefits...
• In return, what we would like from you...
  • Behave in line with our company values – Integrity, Caring and Quality
  • Good customer care skills with an ability to build strong working relationships
  • Good Numeracy and literacy skills
  • Good written and verbal communication skills, with an excellent telephone manner
  • Ability to understand and follow instructions
  • Ability to work as part of a team and support colleagues
  • Ability to adapt to change
  • Ability to maintain confidentiality where necessary
  • Able to be flexible in work activities
• More about the Receptionist role...
  • Greeting and ensuring visitors feel welcome, and ensuring that the respective person is made aware of the visitor in a timely manner
  • Answering telephone professionally and courteously; fielding calls or taking a detailed and accurate message. Passing messages on to respective person in a timely manner via verbal or electronic communication
  • Keeping an accurate record of visitors to the office
  • Receiving and distributing post and deliveries
  • Ensuring post is ready for collection late in the afternoon, and liaising with couriers to deal with larger packages
  • Checking and ordering equipment and supplies for the office
  • Liaise with cleaners and ensure the office, reception and welfare areas are kept clean, tidy and clear of obstructions
  • Maintaining the meeting room diaries
  • Preparing meeting rooms in line with meeting requirements, including ordering refreshments when needed
  • Clearing down meeting rooms and ensuring they are kept stocked with required equipment
  • Assisting with kitchen duties – dishwasher, washing up, towel cleaning, etc.
  • General admin duties to support the office admin team including laminating, scanning, file maintenance and archiving
  • Any other task deemed necessary by the business

Finally, let’s tell you a bit more about us...

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empowerus to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation,â¯and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-HA1

Benefits

Annual Leave

Enjoy 28 days’ holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days.

Pension with Legal & General

Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available.

Volunteer Days

With 2 paid volunteer days a year, you can give back to communities and charities.

Why Vistry

Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.