Our client is currently seeking a Part-Time Porter to join the team at a luxury residential building in West London.

Role: Part-Time Porter (24.5hr per week)

Location: West London

Rota:

Mondays 3pm - 7pm

Tuesdays: 3:30pm - 7pm

Wednesdays: 3:30pm - 7pm

Thursdays: 3pm - 7pm

Fridays: 3:30pm - 7pm

Saturdays: 7am - 1pm

Salary: £15-17,000pa (DOE)

Responsibilities:

- To oversee and manage the main entrance lobby, as well as all communal areas of the site.

- Supervising all visiting contractors and instructing as needed.

- Ensuring high levels of customer service are met at all times, when communicating with the residents, clients and contractors.

- Handling any complaints and issues effectively, in a conscientious manner and in good time.

- Ensuring all maintenance and security issues; such as broken locks, phone systems, boiler problems, lifts et cetera are reported to the managing agent in a timely manner.

- Identify any Helath & Safety concerns and handle with best practice according to the managing agents advice.

- Keep all site documentation up to date and informed with all issues and events on site.

- Patrolling site to ensure all areas are kept clean and tidy, and safe for all residents.

- Collecting rubbish bags across the development, delivering to the bin stores, and ensuring these are well kept.

- Handling all site keys, logging intake and outtake accurately.

Key Attributes:

- Focus on customer service delivery

- Friendly yet professional demeanour

- Previous experience within a residential environment is highly desirable

- Well groomed and well kept at all times

- Good written and spoken communication skills

- IT literate in handling emails and Microsoft Office

- Proactive attitude

If you have not heard back from us within 2 weeks, please assume you have been unsuccessful. We will be in touch with considered candidates directly.