Operational Resilience Manager

Primary Details

Time Type: Full time Worker Type: Employee

Operational Resilience Manager

Leeds / London

Full Time

The Opportunity

QBE Europe is recruiting for an Operational Resilience Manager to join a well-established risk and resilience team in either our Leeds or London office. In the role you will be responsible for leading the development and maintenance and implementation of policies and frameworks for business continuity and operational resilience. You will champion practical resilience solutions to support the business implement, test and enhance resilience solutions.

Your new role

• Lead the development and implementation of business continuity and operational resilience policies.

• Participate in annual planning and set objectives to ensure high-quality results.

• Develop and deliver training and communication plans for all business functions.

• Act as a subject matter expert providing effective guidance and advice on operational resilience regulations.

• Identify vulnerabilities through comprehensive testing and support strategic solutions.

• Engage with internal customers to enhance delivery and drive continuous improvement.

• Coordinate crisis and incident handling to facilitate effective crisis response.

• Manage business continuity and operational resilience tools and liaise with software providers.

• Ensure up-to-date knowledge and skill relevant to frameworks through personal development.

• Foster a culture of continuous improvement, motivation, and collaboration within the team.

About you

• Experience in a business facing role.

• Proven experience of handling data and producing operational documentation in a structured, coherent, and efficient manner for various audiences

• Proven ability to review, understand and interpret documents.

• Proven experience of working effectively with all levels throughout the organisation

• Sound experience of evidenced based control development and execution.

• Experience of working in a flexible environment

• Sound Business Continuity and Operational Resilience management experience.

• Experience of working in a regulated environment & dealing with internal and external audits would be helpful.

Why QBE? At My Best?? 

At QBE, we want our people to feel rewarded and inspired to perform at their best, that’s why we have created “At My Best”.It’s our connection, our way of showing we have your back. We understand that one size doesn’t fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It’s in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA.?? 

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage.?? 

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation (https://careers/flex-qbe/).? 

With more than more than 13,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.?? 

To find out more about why you should work for QBE, visit ourcareers website.? 

At My Best - QBE Benefits?? 

You are more than your work – and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally.? As well as the benefits below we also offer an extensive choice of other options to suit you!?? 

• 30 days holiday a year with the option to buy up to 2 additional days.? 

• Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.? 

• Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.? 

• Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.?? 

• Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.? 

• Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad.? 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon<

QBE Management Services (UK) Limited

London