Disability and Welfare Administrator

Part time (21 hrs/wk), permanent

Split place of work between Horizons (Reading, Berkshire) and Home

Salary circa £15,600 pa plus benefits (£26,000 pa FTE)

Applicants are required to submit a current CV, cover letter or email, and a Recruitment Check Form which can be found on our website.

We are looking for a motivated self-starter to join our friendly and supportive Disability and Welfare team. You will provide administrative support to the team and help students to ensure they are safe and well supported throughout their studies. You will have the opportunity to be involved in the processing and setting up of support plans, minute taking, ESFA compliance checks and raising purchase orders. This is a fantastic opportunity for someone looking to make a real difference, ensuring our students have a positive and supportive experience throughout their time with UCEM.

Your accountabilities and responsibilities include:

• Keep thorough, accurate and up-to-date records in relation to the student support required and provided, ensuring compliance with data protection legislation
• Assist with drawing up and processing of personal UCEM Additional Support Plans (ASPs) at the earliest opportunity in the student lifecycle
• Help advise students on applications for the Disabled Students' Allowance and other government funded support, following up on applications to ensure a successful outcome
• Take a student-centred approach to all work, ensuring the best possible outcomes for UCEM students

Our main requirements:

• GCSE Maths and English Language Grade C or 4 or above
• Experience in a similar, administrative role
• Digital skills: We use MS Office which includes Teams, Outlook, Word, Excel, and PowerPoint
• Ability to make and build relationships with remotely based students and staff

At UCEM we expect employees to demonstrate our values: Passion, Integrity, Excellence and Support. Student satisfaction and success are our main drivers, and our people consistently report high levels of employee engagement; your contribution will be valued should you join us.

University College of Estate Management (UCEM) is a long-standing and leading provider of supported online education with a long-term ambition to be the world’s most sustainable university. Wellbeing and work-life balance are a priority for us, with flexible working arrangements and a generous holiday allowance amongst some of our key employee benefits.

For the full job specification and contact details please visit the current vacancies page of the UCEM website.

TO APPLY: Please send your CV, covering letter/email, and Recruitment Check Form to the UCEM recruitment inbox (details found within the job specification) by no later than Tuesday 25 March 2025 at noon.

EQUALITY, DIVERSITY, AND INCLUSION

Here at UCEM we champion equality, diversity, and inclusion in our workforce. We celebrate diversity and the strengths it brings to our staff body, our student community and our Board of Trustees, recognising that people are key to our success. Our aim is to attract, develop and retain a diverse workforce, therefore we welcome and encourage applications from all backgrounds.