The primary role of a Medical Records Administration Assistant within our Clinical Negligence and Serious Injury Team, will be to coordinate and prepare the chronologies and paginated bundles of all medical records, whilst working alongside our In-house Nurse.

Day to day your tasks will include:

• Making Access Requests for medical records with associated follow up
• Obtaining additional or missing records or information
• Input, monitor and update the Medical Records Database
• Perusing and collating medical records and advising on the quality. Recording when records are missing, or when records are required from other healthcare providers
• Sorting medical records to produce relevant chronologies
• Paginating medical records
• Assisting with taking new claims enquiries and obtaining all relevant information when required
• Liaising with clients and third parties over the phone or by email
• Updating internal systems
• Assisting Fee Earners and carrying out other ad hoc tasks that assist the team
• Maintaining compliance in accordance with internal policies and GDPR

What experience do I need?

We are looking for an experienced Medical Secretary, Nurse, Legal Administrative Support Secretary or Legal Assistant looking for their next role. You should demonstrate an interest for working within a Clinical Negligence and Serious Injury department and will ideally have previous experience of working in a role that has dealt with medical records and chronologies.

What skills should I have?

• Conscientious and meticulous with great attention to detail
• Strong IT skills,
• Experience using customer/client databases and MS packages such as Outlook, Word and Excel
• Analytical skills
• Excellent communication skills (written and verbal)
• A great team player
• Flexible

What are we offering?

• A supportive, relaxed and flexible work environment in an experienced and growing team.
• 28 days holiday per year, plus bank holidays
• Medicash and Unum dental cash back schemes after 1 years’ service
• Life Insurance
• EAP and various other physical and mental well-being support services
• Family friendly policies, such as enhanced maternity and paternity pay plus, family events leave
• Company sick pay
• Cycle scheme