The role

Can you help Southwark Council to shape a brand new leisure service that supports all its residents to lead healthy lives?

Are you passionate about creating outstanding customer experiences? Are you ready to shape the future of leisure services and make a real difference in your community?

Southwark Council is offering an exciting opportunity to be part of our brand-new leisure centre, empowering residents to lead healthier, happier lives. We are seeking a dedicated and enthusiastic Fitness Motivator to join our growing team. If you have a passion for customer service, excellent leadership skills, and a commitment to delivering outstanding facilities, this is the perfect opportunity to make an impact in a dynamic environment.

The Role

We are looking for someone who is passionate about fitness and helping people to achieve their goals, brings good energy, has a proactive and positive attitude and cares for our customers. You will be passionate about leisure and encourage healthy activity and help reduce health inequalities in the borough.

Reporting to the Centre Fitness Manager, the successful candidate will have a passion for delivering excellent customer service. The successful candidate will:

• Ensure the smooth day to day operations within the gym
• Maintain vigilant supervision of the gym users ensuring their safety at all times.
• Complete all cleaning and maintenance schedules, ensuring faults are reported immediately.
• Conduct 1-2-1 Gym Appointments.
• Offer training plans to include screening of customers, fitness assessments and prescribing lifestyle changes, dietary considerations and health and fitness development plans
• Deliver consistent excellent customer service and provide a professional, efficient and cheerful presence at all times.

About You

• Minimum level 2 Fitness Qualification. Hold a CIMSPA or REPs accredited Level 3 qualification
• Experience working in a customer-facing environment, providing the highest levels of customer care.
• Experience creating a programme for clients/members
  
  

Additional Information:

- Job type – Permanent (Full Time/Part time available) working across various centres
- Will be required to work occasional weekends and evenings to meet the needs of the service.
- Standard DBS check required.
- Comply with and promote the Council’s Equal opportunities policy

Benefits and more information:

In your role, we want you to feel supported, challenged and rewarded. You will benefit from our family-friendly policies including flexible working, home working, and a local government pension scheme, plus many other staff benefits. You will join a motivated, driven and supportive team that strives for excellence and values its members. You will also be part of a successful and high-achieving development team that is making a real difference to the lives of residents in the borough. For more information about the wide variety of benefits you can take advantage of please visit our Staff Benefits page.

Recruitment timetable

Closing Date: Thursday 20 March 2025

Interview Date: Thursday 03 April 2025

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Attachments

• Click here to view the Job description and Person specification