Position: Sales Administrator

Location: 178 Shoreham Street, Sheffield (hybrid options available)

Contract: Part-time – 20 hours per week

Salary: £23,000 - £25,000 (pro rata)

Holiday: 37 days (pro rata)

Job Description

Are you both ambitious and organised Are you detail-oriented and determined

Our client is looking for someone to join their Sales Team to be responsible for keeping the sales process moving forward – flagging deals for follow-up and identifying opportunities with new and existing customers.

This person will report to the Sales Manager and will work closely with them to identify opportunities, connect with relevant contacts as well as arrange meetings for the Sales Manager to pitch their products to these customers.

They will also be responsible for ensuring the information they hold in their HubSpot CRM is accurate, so that they are contacting the relevant people to establish a connection and opportunity to promote their products.

They want someone who can send professional and appropriate emails to prospects and is comfortable picking up the phone when needed.

They will also be expected to learn all aspects of their products to be able to discuss them competently with new prospects, existing customers and inbound leads when handling enquiries or queries.

About Our Client

They are a creative, ambitious, tight-knit tech business, where team members are given real responsibility and a chance to make a difference. A difference not just for the company, but for the many charitable and voluntary sector clients they support. Over 99% of their customers are charities or good causes, and the team love to know that their products are helping these charities succeed. They value working in a place where individuals feel comfortable to be themselves and they support each other when things get tough.

They have two core products the Donation Station which supports their customers with their digital fundraising, the Discovery Stations which is a library self-service kiosk. As well they have an array of custom kiosk solutions ranging from utilities payment kiosks in the USA to fairground and arcade booking kiosks in central London. They support and develop all their products on an ongoing basis, and they are constantly innovating new solutions within their sector.

They strive to make a difference through the products they build.

Main Duties

Develop target accounts:

• Research organisations who would benefit from their products based on agreed criteria
• Add new targets to list as they are identified
• Keep track of contact with target accounts and make records in HubSpot

Create opportunities for the Sales Manager to meet with target accounts:

• Use outreach tools (Apollo) to identify contacts
• Assist with the creation and processing of email sequences to make contact
• Call prospects when required to arrange meetings

Sales admin & follow-ups:

• Use email to keep opportunities warm when the deal isn’t active
• Make sure no contacts go too long without hearing from them
• Help spot opportunities within target accounts
• Ensure any inbound leads are contacted to arrange a meeting
• Handle regular follow-up with contacts following a product demo

Skills/Experience

• Professional and appropriate email communication showing an understanding of who you are contacting and how they may respond
• Approachable and confident phone etiquette
• Experience working to targets, displaying the motivation and drive to succeed
• Experience with HubSpot CRM (or equivalent)
• Experience with Apollo prospecting tool (or equivalent)