Burials and Allotments Administrator

• Annual Salary: Pro-rata £26,409 (equivalent to £13.69 per hour)
• Job Type: Part-time (22.5 hours per week)
• Contract: Permanent

Local Council is seeking a dedicated and skilled Burials and Allotments Administrator to manage the operations of a Cemetery and its allotment sites. This role is ideal for someone who is enthusiastic, personable, and capable of handling sensitive situations with professionalism.

• Manage all aspects of cemetery operations including processing interment requests, applications, and fees, maintaining accurate records, and coordinating groundworks and memorials.
• Oversee allotment operations by managing tenancies, conducting inspections, addressing enquiries and complaints, and supporting allotment associations.
• Provide exceptional front-line customer service, handling public enquiries in person, via email, over the phone, and through written correspondence.
• Promote and develop the council's cemetery and allotment services by identifying and implementing improvements to practices, policies, and procedures.
• Attend interments and ensure all procedures are followed accurately.
• Maintain high-quality data management and compliance with GDPR and other statutory regulations.

• A-Levels or equivalent experience in administration.
• Excellent IT skills, proficient with Microsoft Office suite.
• Outstanding communication and organizational abilities.
• Experience in a burial authority and/or managing allotments is highly desirable.
• Knowledge of statutory regulations relating to cemeteries.
• Ability to act with sensitivity when dealing with bereaved families.
• Self-motivated with great attention to detail.
• Commitment to equality, health & safety, and environmental practices.

• Flexible working hours in agreement with the chief officer.
• Local Government Pension Scheme.
• Car usage allowance for travel in the course of employment.
• Comprehensive training programme to support your development in the role.