Fusion People are looking for a Maintenance Service Manager, the Job profile below. Essentially though this role is in place to ensure that our repairs and maintenance service delivery complies with contract requirements, whilst providing supervision of maintenance operatives and sub-contractors, being the first point of contact for the client on site for operational requirements and to drive maintenance operative performance and efficiencies.

Responsibilities

• Effectively supervise a team of maintenance operatives to respond to reactive calls and PPMs in order to ensure smooth and efficient running of the day to day operations to meet SLA and KPI targets.
• Monitor Statutory Inspections and liaise with the PPM Coordinator / scheduler to ensure that they are completed on or before the planned date.
• Ensure defects or remedial works identified on PPM service record sheets or statutory inspection reports, are closed out within the stated timescale or escalated to Contract Manager where necessary.
• Ensure that stocks of spares and consumables are managed.
• Manage the on-call rota and provide on-call escalation support in-line with Rydon procedures.
• Ensure tools and equipment are properly stored, maintained and accessible with appropriate calibration certificates.
• Ensure high quality workmanship through inspections and health & safety audits.
• Represent the customer at client and third party audit meetings and develop operational action plans with the contract manager to deliver any audit items.
• Develop strong client relationships, dealing with operational issues and support the contract manager by providing operational detail at client meetings as required.
• Supervise subcontractor works and undertake subcontractor performance review meetings as required
• Identify opportunities for lifecycle investment and appropriate delivery of small works.
• Ensure accurate asset registers are maintained and variations are identified and costed in line with contract variation process.
• Issue and manage Permits to Work and ensure that the correct Permit is issued in line with the customers HSQ&E PTW procedure
• Undertake regular tool box talks and safety briefings

The position is based on a mental health care contract. The main office is in Bristol and the contract spans from Bristol to Swindon and down to Salisbury. All sites are live healthcare/hospital environments. There are 8 mobile maintenance operatives and a Supervisor which would report into this role. This role in turns reports to the Contract Manager.

The salary would be up to £43k basic plus a car allowance of £4,872

Monday to Friday 8am to 5pm

On-call for phone support /escalation purposes only

25 days holiday, life assurance, income protection and private medical for self

The role would suit someone with some FM management experience or a strong Supervisor who maybe wants to move away from the tools as a technical background would be useful.

Must have the ability to use IT systems and be familiar with MS Outlook and basic excel/word

Have an understanding of contractual obligations and experience in contractual record keeping and complying with policy and processes.

Experience with client interaction would be beneficial

H&S awareness

Please apply by CV

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