A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.

Client Details

A global finance provider is looking to hire a dedicated Customer Service Executive (Dutch & English speaking). The ideal candidate will provide exceptional support to the clients, ensuring a positive experience while resolving inquiries and issues efficiently.

Description

Key responsibilities:

• Answering inbound calls and addressing customers' inquiries in both Dutch and English
• Providing accurate information about products and services
• Staying updated on product knowledge and company policies
• Building and maintaining strong customer relationships
• Handling complaints and ensuring customer satisfaction
• Reporting on customer feedback to improve products and services

Profile

A successful Customer Service Executive should have:

• Fluent in Dutch and English
• Previous experience in a customer service role is preferred.
• Strong communication and interpersonal skills.
• Problem-solving abilities and a customer-oriented mindset.
• Confidence in working independently and as part of a team.
• Flexibility to work on Saturday occasionally

Job Offer

Offers:

• A competitive salary range of £27,500 - £33,000
• A supportive and friendly working team
• Private Medical insurance
• Enhanced Maternity and Paternity Leave
• Free Gym
• Modern office and excellent office location