Neighbourhood Response Officer

  • Job Title: Neighbourhood Response Officer
  • Salary: £33,591 to 39,016 per annum pro rata
  • Location: Essex - Chelmsford Patch (Office Base of Stevenage, Kings Court)
  • Hours: 18 hours per week
  • Contract Type: Permanent

We're looking for a confident, customer focused Neighbourhood Response Officer to be based our Stevenage office but covering our Chelmsford patch and to carry out neighbourhood management of properties in the local regions.

You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour.

Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events.

You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business.

Please review the full role profile on our website before applying.

Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle.

Not sure who we are and what we do? Click 'apply' to visit our website where you can dive in and find out more about us and the benefits we offer.

Closing Date: Thursday 23rd January 2025 at midnight

Applicants must be able to travel across regions as required.

This is a hybrid role with a base location at our office in Stevenage. Candidates will have the ability to work flexibly between the office and home and the local regions in line with business needs.

This post is subject to Basic Criminal Record Check Clearance.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Clarion £30,886 - £39,016 per annum Stevenage