Credit Controller

Birmingham - On site

£21k - £24k

30hrs per week, 9am - 3pm, Monday to Friday

The Business

We are a dynamic and fast paced telecommunications business with nearly 60 years’ experience with a reputation for excellent customer service and unrivalled career development.

Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily operations, all supported by our in-house industry leading technical specialists.

Our services combine the multiple disciplines below where we overlay each with comprehensive service and high-touch account management.

• Hosted IP Telephony
• Data Connectivity
• Business Mobile
• Managed IT Services
• Cyber Security

The Team

You will join the Accounts team where comprehensive training will be provided to enable your success within the business. You will be working alongside a focused and driven team keen to support you.

The Role

We are seeking an experienced Credit Controller to join our finance team. The successful candidate will be responsible for managing the credit control process, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. The role is crucial in supporting the financial health of our organisation and requires a proactive approach to managing accounts receivable.

Key Responsibilities

- Monitor and manage the credit control process to ensure timely payment of invoices

- Maintain accurate records of all communications with customers regarding outstanding debts

- Prepare and send out statements, reminders and final notices to customers in a professional manner

- Liaise with internal departments to resolve queries related to invoices or payments

- Generate reports on aged debtors and provide insights to management on issues

- Processing of monthly direct debit run

- Perform various general administrative functions, as and when required by the business

- To complete any other reasonable duties as instructed by the management team

Skills & Experience

- Proven experience in a credit control or accounts receivable role

- Familiarity with accounting software such as Sage, Microsoft Dynamics Business Central, Affinity

- Excellent communication skills, both written and verbal

- High level of attention to detail

- Strong organisational skills

- Ability to work independently and as part of a team