My client are based in Wimbledon and are currently recruiting for a Part Time Administrator, 21 hours per week. The salary is £25k full time equivalent.
 
Key responsibilities:

• Create, manage, and execute the monthly campaign schedule timely and accurately.
• Run morning and end of day reports by agreed timelines.
• Monitor real time campaigns daily, raising any issues and managing through to resolution.
• Ensure administration logs and campaign trackers are kept up to date for audit purposes.
• File and manage campaign output reports on a daily basis escalating, & solving any arising issues.
• Ensure data integrity through following internal QA processes, identifying issues and escalating through correct channels.
• Effectively manage relationships with key stakeholders to ensure that they are kept up to date with any issues affecting timely and accurate campaign deployment.
• When required assist with builds of various CRM campaigns in the campaign management tool accurately.
• Monitor and analyse campaigns on an adhoc basis.
• Identify and escalate opportunities for improvements in marketing and operational performance.
• Identify and recommend any improvements in processes.
• Contribute to the BAU procedures, Build Guide, Sign off Guide documents on an adhoc basis.
• You will be required to contribute to the administration, and production of reports and analysis that are essential to optimising our customer communications.
• Ensuring datasets for these campaigns are built and delivered to the appropriate fulfilment agent on time.
• Ad hoc tasks as and when required.

• Excellent attention to detail skills.
• Strong experience using Microsoft Outlook, Word, Excel and PowerPoint.
• Previous experience using a CRM system.
• Ideally experience using MS Access, SQL and Campaign selection tools.
• Strong communication skills with the ability to communicate with stakeholders at varying levels across the business.
• Strong quantitative analytical skills.
• Ideally previous experience in working in a direct marketing or database marketing environment.