How would you like to make a positive difference to someone’s life? We are keen to develop and support people in Gateshead to achieve their outcomes, dreams and aspirations.

Creative Support are looking to recruit a support worker who is experienced in working in with people who have mental health support needs.

You will be working with an outcome-focused floating support team for people over the age of 18 who are experiencing homeless, or who are at risk of homelessness and have housing related support needs. The service is commissioned by Gateshead Council and will provide a time-limited support service from an office in Gateshead. The service will work with individuals with complex and often chaotic lives to provide a range of support options, including:

• Support in people’s own homes
• Drop-in sessions and activities/courses at our office
• Signposting services to ensure people have the support they need to find and maintain tenancies in the local community.

You will manage a case-load and provide direct support to service users in accordance with their holistic support plans. As a recovery worker you will support service users who have complex and multiple needs, taking a multi-agency approach that ensures people have access to appropriate services that meet those needs. You will work with service users who require longer term support with the aim of stabilising their lives through supporting them in developing the necessary skills and confidence for finding and managing a tenancy. You will promote inclusion, independence and wellbeing with the aim of enabling service users to become active and productive citizens.

You will support service users by providing one-off interventions and longer term support, devising clear exit strategies that take into account opportunities to build resilience, local connections and knowledge of local service provision. Support will focus on the following areas;

• Resettlement & tenancy sustainment
• Prevention of tenancy failure or homelessness
• Maximised income
• Financial management and resilience
• Meaningful activity including; volunteering, training and employment
• Improved health and wellbeing including; smoking cessation, reduction in alcohol consumption and substance misuse, increased physical activity, improved diet and greater engagement with primary and specialist health care services
• Improved engagement with probation and rehabilitation services, and criminal justice agencies
• Improved self-reported quality of life and self-reliance
• Improved connections to local community activities and leisure opportunities.

This role offers unique and challenging opportunities bringing great job satisfaction to those who are looking to make a positive difference to the lives of others. We provide relevant training including accredited health and social care diplomas through our own training academy. You will be required to work in a flexible manner on a rota which may include evenings, weekends and nights. In addition to opportunities for personal and career development, we offer good conditions of service and a supportive, hands-on management culture.

Gender is considered to be an occupational requirement – Equality Act 2010