Canada Life UK looks after the retirement, investment and protection needs of individuals, families and companies. We help to build better futures for our customers, our intermediaries and our employees by operating as a modern, agile and welcoming organisation.

Part of our parent company Great-West Lifeco, Canada Life UK has operated in the United Kingdom since 1903. We have hundreds of respected and supported employees committed to doing the right thing for our customers and colleagues.

Canada Life UK is transforming to create a more customer-focused business by providing our customers with expertise on financial and tax planning, offering home finance and annuities propositions, and providing collective fund solutions to third party customers.
Job Summary

To develop sustainable and profitable business relationships:

• To achieve or exceed annual new business premium targets
• To achieve or exceed annual new business count targets
• To achieve or exceed annual existing business retention targets

What You'll Do

• To provide phone based and virtual (supplemented by occasional face to face) support to a defined panel of distributors. To negotiate, attract and retain business in line with Canada Life's profit margin expectations.
• To work with a defined panel of distributors, ensuring that service remains exemplary, and their needs are met whenever appropriate.
• To complete phone based and virtual follow up where appropriate, on new and existing business quotes, using all distributor interactions to establish and record feedback on competitor behaviour, price points, propositions and terms and conditions.
• To provide phone based and virtual activity to ensure that all distributors are kept up to date with date with Canada Life materials, processes and product enhancements and promotions.
• To be actively involved in relevant tender and internal/external presentation work.
• To seek and identify specific business partnership opportunities such as SEA's, panel and preferred provider agreements.
• Provide training and support so that the technology provided by the protection business is utilised by the distributor and customer for workplace and individual protection business.
• To take personal responsibility to develop their knowledge and understanding of all protection products and the markets in which they are distributed. To provide technical support to distributors, differentiating Canada Life's proposition.

Who You Are

• Experience in the financial services sector and/or general sales experience.
• Account management skills and the aptitude/experience to manage a portfolio of distributors
• Clear understanding of the overriding business objectives of the protection business.
• Excellent communication skills and a desire to develop professional presentation skills across all mediums of communication.
• To develop and maintain up to date knowledge of our proposition, products and technology.
• A passion for distribution and service and a willingness to develop.

Job Specific Accountabilities

• To meet or exceed annual targets
• To be accountable for establishment, development and maintenance of a defined panel of distributors
• To be accountable for the new business results of the panel and where appropriate the retention of existing policies
• To ensure that distributors are aware of and understand our proposition and technology solutions
• To be accountable for completion of administrative and reporting tasks as requested by sales management
• To be accountable for demonstrating and evidencing behaviours in line with Canada Life values, both internally and externally
• To adhere to Canada Life policies, governance and best practise at all times

Behavioural Competencies

• Communication and Influencing
• Delivering Superior Customer Satisfaction
• Problem Solving and Decision Making
• Planning and Organising

Benefits of working at Canada Life

We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that's regularly reviewed. As a Canada Life UK colleague, you'll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.

How we work at Canada Life

Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.

We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That's why we offer a range of training, flexible working and opportunities to grow and develop.

Diversity and inclusion

Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we're making in DEI, and we continue for it to be a significant focus.

"At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all." Nick Harding, Chief People Officer, Canada Life UK

We appreciate that everyone has different work and life responsibilities. We're happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.