Job Title: Operations Technician
Contract Type: Permanent, Part Time, Full Time, Job Share option available
Salary Range: £19,000 - £24,000
Location: Bournemouth
Closing date: Tuesday 7th January

Operations Technician:  To support delivery of the Facilities Department priorities by providing a professional and effective operational support service to the business, covering a wide range of tasks and processes.

Main Responsibilities as an Operations Technician: 

• Be the first point of contact for all visitors and Facilities related requests, ensuring that enquiries are remedied efficiently, including compliant use of Ageas or 3rd party systems when needed.
• Support site security through operation of the staff access systems in accordance with security procedures and audit requirements.
• Deliver a professional and effective reception service, including the redirection of any inbound calls via the switchboard and face to face contact with visitors.
• Ensure that all Ageas procedures, policies and standards are met while providing a positive workplace experience.
• Support cross site working especially during times of staff shortage.

Skills and experience you need as an Operations Technician: 

• Ideally have a background in administration, but not essential.
• Working knowledge of Microsoft Office Systems.
• Effective communicator - verbal and written.
• Strong level of organisational skills.

Here are some of the benefits you can enjoy within theOperations Technician role based at Ageas in Bournemouth: 

At Ageas we offer a wide range of benefits to support you and your family inside and outside of work, which helped us achieve, Top Employer status in the UK.

Flexible Working - Smart Working @ Ageas gives employees flexibility around location (as long as it’s within the UK) and, for many of our roles, flexibility within the working day to manage other commitments, such as school drop offs etc. We also offer all our vacancies part-time/job-shares . We also offer a minimum of 35 days holiday (inc. bank holidays) and you can buy and sell days.

Supporting your Health – Dental Insurance Health Cash Plan, Health Screening, Will Writing, Voluntary Critical Illness, Mental Health First Aiders, Well Being Activities – Yoga, Mindfulness.

Supporting your Wealth – Annual Bonus Schemes, Annual Salary Reviews, Competitive Pension, Employee Savings, Employee Loans.

Supporting you at Work - Well-being activities, yoga, mindfulness sessions, Sports and Social Club events and more.

Supporting you and your Family – Maternity/pregnant parent/primary adopter entitlement of 16 weeks’ at full pay and paternity/non-pregnant parent/co-adopter at 8 weeks’ full pay.

Benefits for Them – Partner Life Assurance and Critical Illness cover

Getting Around – Car Salary Exchange, Cycle Scheme, Vehicle Breakdown Cover

Get some Tech – Deals on various gadgets including Wearables, Tablets and Laptops.

Supporting you back to work - Return to work programme after maternity leave

About Ageas:
We’re one of the largest car and home insurers in the UK. Our People help Ageas to be a thriving, creative and innovative place to work. We show this in the service we provide to over four million customers.

As an inclusive employer, we encourage anyone to apply. We’re a signatory of the Race at Work Charter and Women in Finance Charter, member of iCAN and GAIN. As a Disability Confident Employer, we are committed to ensuring our recruitment processes are fully inclusive. That means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment experience. If the list does not cover the support you need, please contact our Recruitment Team to discuss how they can help. We also guarantee an interview for applicants with a disability who meet the minimum criteria for the role. For more information please see Ageas Everyone. 

We have a zero-tolerance approach towards any form of harassment during the recruitment process, ensuring that everyone is treated with respect and professionalism.

Our aim is to have great people everywhere in our business and we’re always looking for outstanding people to join us. Most roles across Ageas allow a proportion of your time to be spent working from home and we’re open to discussing flexible working, including full-time, part-time or job share arrangements. To find out more about Ageas, see About Us.

Want to be part of a Winning Team? Come and join Ageas.

Click on the ‘Apply button’ to be considered for our Operations Technician opportunity at Ageas in Bournemouth.