Passionate about making a difference? Join Healthwatch Wiltshire as an Engagement Officer and help amplify the voices of the local community to shape better health and social care services.

Engagement Officer
Wiltshire, BA14

• 22.5 hours per week
• NJC 15 (£29,093 pro rata)  
• Permanent  
• Based at Healthwatch Wiltshire, Independent Living Centre, St George’s Rd, Semington, BA14 6JQ, as well as working across Wiltshire and remote working  

Please Note: Applicants must be authorised to work in the UK

About Healthwatch

Healthwatch Wiltshire is the independent voice for people using health and social care services. We work alongside the NHS and social care organisations to ensure that public voices shape services for the better. As an inclusive and diverse employer, we reflect the community we serve.

About TCF

Healthwatch Wiltshire is part of TCF, a charity dedicated to building socially inclusive communities. Through regional Healthwatch services, Resettlement projects, and Lived Experience initiatives, we empower individuals to have a voice in the services they use.

The Role:

We’re looking for an Engagement Officer to deliver community-focused engagement work that brings our vision of a proactive Healthwatch service to life. From running listening events to collaborating with community groups, you’ll play a vital role in helping Healthwatch Wiltshire make a positive impact.

Key Responsibilities:

• Plan and deliver community engagement activities, including events and outreach.
• Build strong relationships with local community groups, stakeholders, and individuals.
• Collect and analyse feedback from people using health and social care services.
• Represent Healthwatch Wiltshire at meetings and events to ensure community voices are heard.
• Support the development of creative engagement methods to reach diverse audiences.
• Produce reports and contribute to projects that influence local service improvement.

The Ideal Candidate:

We’re looking for a proactive, passionate, and effective individual who shares our commitment to making a difference in the community.

You will have:

• Experience in community engagement or outreach roles.
• Strong communication and interpersonal skills to engage with diverse groups.
• The ability to work independently and as part of a team.
• Excellent organisational skills to manage multiple projects.
• A creative approach to problem-solving and engaging communities.
• A commitment to equality, diversity, and inclusion.

Benefits:

At TCF, we value our employees and offer a supportive working environment with excellent benefits, including:

• 30 days annual leave per annum plus bank holidays (pro rata).
• Workplace Pension Scheme with 6% employer contribution.
• Employee Assistance Programme provides access to shopping discounts, online counseling, and on-demand GP services.

Join a team that is passionate, caring, and committed to creating positive change. Together, we’ll help shape better health and social care services for Wiltshire.

This is a dynamic recruitment process where we reserve the right to interview and appoint suitable applicants ahead of the closing date, so we encourage applications to be received promptly.

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and you will be sent an email including the full job description and person specification. This will request the provision of a personal statement based off of this.

Candidates who do not supply a personal statement will not be considered for this role.

Closing date: 10th January 2025 at 5pm

You must be authorised to work in the UK. No agencies please.

TCF is strongly committed to equal opportunities and welcome applications from all members of the community. This post is subject to right-to-work checks.

Other suitable skills and experience include Community Engagement Officer, Outreach Worker, Public Liaison Officer, Volunteer Coordinator, Community Development Worker, Events Coordinator, Health and Wellbeing Officer, Social Care Liaison Officer, Communications Officer, Stakeholder Engagement Officer.