Part Time Receptionist (20 Hours Per Week) / City Centre Location/ Excellent Benefits and Industry Discounts / Varied Shift Patterns/ First Point of Contact for The Business

I am working on a unique opportunity for a Receptionist to support an excellent organisation in Manchester City Centre. This is an ideal position for somebody with previous experience in a people facing or Receptionist capacity, looking to work within a fast growing and consumer driven industry.

As the face of the business and the first point of contact for stakeholders and customers visiting the business you will require welcoming and professional communication and customer service skills in addition to time management abilities.

Although this role will be contracted to 20 hours per week and will job share with a team of 5, working hours will vary in line with the needs of the business and so this will not be a suitable position for somebody who needs to work set hours.

Receptionist Responsibilities:

• Providing a warm, professional, and friendly welcome to the business for all visitors. Visitors will include senior stakeholders and training providers, students attending training courses and customers receiving treatments and services.
• Ensuring a positive experience for all visitors and customers.
• Preparing meeting and treatment rooms, accordingly, ensuring an excellent experience for all.
• Coordinating and preparing for bookings daily to ensure that all relevant preparations have been made.
• Ensuring that follow up bookings and meetings have been requested and scheduled.
• Making visitors aware of any relevant promotions available, proactively upselling products and services.
• Taking telephone calls, answering queries, transferring calls to relevant departments and taking messages where required.
• Providing an excellent customer experience at all times.
• Supporting the wider business with any additional requirements as needed.

Receptionist Required Experience

• Previous experience as a receptionist or in a customer facing and focussed position is essential.
• Excellent customer service skills with the ability to make trusting connections with a varied range of customers.
• Excellent written and verbal communication skills.
• A warm and welcoming personality with a professional approach to the role, always ensuring an excellent customer experience.
• The ability to multitask effectively, prioritising tasks and duties inline with business needs.
• An excellent telephone manner.
• The ability to use Microsoft office and IT packages.
• Although a permanent position with contracted hours of 20 hours per week, this role will require flexibility in working hours inline with business needs and so will not be suited to applicants requiring set hours.

This is an excellent opportunity for a service focussed and friendly individual to join an excellent organisation. The role can offer flexibility in hours in addition to several industry benefits.

If you have the skills and experience detailed above, please call or submit your CV for immediate consideration.

We are committed to diversity and inclusion. We welcome all applicants of identity, personal characteristics, or background.