Summary

Working within a bustling atmosphere as part of a super friendly team this role as a General Cleaner plays a core part in providing fantastic customer service. This role is line managed by the Collections and House Officer. 

Hours: 16 hours per week. The hours for this role are worked over a 4 day period commencing at 7am each day.

Duration: Permanent

Salary: £11.50 an hour

Interview date: week commencing 16th December

For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.

This hauntingly beautiful 270 acre estate, with far-reaching views over the River Deben towards Woodbridge, is home to one of the greatest archaeological discoveries of all time. As well as the Royal Burial Ground, estate walks and viewing tower, the property also has the High Hall Exhibition Hall, Tranmer House, café, shop, welcome building and education area.

As a General Cleaner, you'll go out of your way for others and you’ll help to make our property an extra special place to visit. You’ll turn your practical hand to all sorts of cleaning, ensuring all our facilities are kept in good working order. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude.

You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.

You’ll be:

• Helpful & Friendly
• Customer focused with a positive attitude
• Enthusiastic with a willingness to learn
• A team player, but also can work on your own initiative

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme 
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.