Join our client in creating delightful dining experiences where every guest feels valued!
They are seeking a dedicated and enthusiastic Waiter/ Waitress to join their team in providing exceptional dining experiences for their guests in London, Hackney. The ideal candidate will possess a passion for hospitality and a strong commitment to delivering high-quality service. As a Server, you will play a crucial role in ensuring that customers feel welcomed and satisfied throughout their dining experience at an Italian pizzeria.
The Role
Greet and seat guests promptly, providing menus and information about daily specials.
Take food and drink orders accurately, ensuring all details are communicated clearly to the kitchen staff.
Serve food and beverages in a timely manner while maintaining a high standard of presentation.
Upsell menu items to enhance the guests’ experience and increase sales.
Monitor tables for guest satisfaction, addressing any concerns or requests promptly.
Assist with food preparation as needed, adhering to food safety standards.
Maintain cleanliness and organisation of the dining area, including resetting tables for new guests.
Collaborate with kitchen staff and other team members to ensure smooth service operations.
Skills
Strong knowledge of food preparation techniques and culinary practices is advantageous.
Excellent time management skills to efficiently handle multiple tables and tasks simultaneously.
Basic maths skills for processing bills and handling payments accurately.
Proficient in upselling techniques to enhance guest satisfaction and increase sales opportunities.
Understanding of food safety regulations to ensure compliance in all aspects of service.
Exceptional hospitality skills, with a focus on guest services and creating memorable experiences.
Ability to work well under pressure in a fast-paced environment while maintaining professionalism.
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