Are you passionate about sports and fitness, with strong customer service & leadership skills?

Sports Centre Duty Officer
Location: Rotherham
Type: Permanent Part-Time (18 Hours Per Week)
Salary: £22,900 (£11,140.54) per annum (pro-rata) + benefits

We’re looking for an enthusiastic Sports Centre Duty Officer to oversee daily operations and ensure a safe, welcoming environment for all visitors. This role offers an exciting opportunity to contribute to the smooth running of a busy sports centre in a local college while maintaining high standards in customer care and facility management.

• Oversee daily operations of the sports centre, ensuring a safe and positive experience for all members and guests.
• Manage facility bookings, staffing schedules, and activity timetables.
• Act as the main point of contact, handling customer inquiries, complaints, and requests professionally.
• Ensure the centre is clean, organised, and compliant with health and safety regulations.
• Supervise and motivate a team of staff, ensuring all duties are completed to a high standard.
• Regularly inspect equipment and facilities to ensure they are well-maintained and report any issues promptly.
• Assist in promotional activities and community events to boost membership and attendance.

• Previous experience in sports facility management or a similar customer-facing role (highly desirable).
• Knowledge of health and safety regulations relevant to sports centres (essential).
• Strong customer service skills, with the ability to handle a variety of situations with professionalism.
• Excellent organisational and time management skills.
• A proactive attitude and the ability to work both independently and as part of a team.
• First Aid certification (or willingness to obtain one).
• Flexibility to work evenings, weekends, and public holidays as required.

• GCSEs or equivalent (essential); additional qualifications in sports or leisure management (desirable).
• Strong interpersonal and communication skills, able to interact positively with members, guests, and colleagues.
• Good IT skills, including familiarity with booking and scheduling systems.
• Ability to stay calm under pressure and handle a busy, varied workload efficiently.

• Join a vibrant education provider and make a real impact on peoples’ fitness journeys.
• Opportunity to develop leadership skills and gain experience in sports facility management.
• Work in a dynamic and active environment, perfect for those passionate about health and fitness.

Submit your CV today to be considered for this Sports Centre Duty Officer role! Take the next step in your career and enjoy a rewarding role in a bustling, fitness-focused environment.

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