Full job description

• Contract Type: 40 Hours Per Week
• Salary: £12.81ph - Overtime paid at £18.48
• Location: Park Royal Depot - Nucleus Park, Park Royal, London, NW10 7XT
• Shift Pattern: Monday - Friday
• Hours of Work: 08:00-17:00

Job Description

Being a collection and delivery driver for our client you'll often be the first point of contact that our customers have with them, so providing a great service when you collect or hand over a parcel is just as important as collecting or delivering the parcel on time. You are vital to providing a service that genuinely makes a difference to their customers.

Your shift will start at the depot where you'll assist with loading parcels. We'll give you a delivery and collection schedule for the day which will be in the region of 50 - 60 stops around the area.

A Sack Barrow/Hand Truck is provided for heavier items

Requirements

• A valid licence, DQC (Driver Qualification Card) and CPC accreditation

• 12 months experience in this or a similar role.

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Ability to lift, load and carry

Required Skills & Experience:

• A passion for delivering excellent customer service
• Strong verbal communication, both on the phone and face-to-face in the customer's home
• To work flexibly, alone or collaboratively with colleagues.
• To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training
• Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied

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Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.