Role Overview:
This part-time role is pivotal in supporting the team to deliver an exceptional customer experience across online, phone, and in-person channels. Responsibilities include lead management, compliance oversight, property promotion, and supporting the sales process while ensuring data accuracy and operational efficiency.

Key Responsibilities:

• Assisting Sales Progressors
• Process online leads by reviewing and qualifying for the sales team.
• Serve as front-of-house coordinator, managing in-person inquiries and qualifying leads.
• Maintain and update applicant data while ensuring compliance within the CRM.
• Support new property onboarding in the CRM system.
• Coordinate office processes such as key and security management.
• Maintain front-of-house displays and general office appearance.
• Support buyers with inquiries, ensuring smooth sales progression.

Skills and Qualifications:

• Experience with Customer Relationship Management (CRM) systems.
• Strong organizational skills with an eye for detail, especially regarding compliance.
• Excellent communication and customer service abilities.
• Ability to manage multiple inquiries across different channels.
• Background in property sales, marketing, or administration is a plus.

Package and Benefits:

• Salary: £25,000 OTE £26,000 Pro rata
• Annual Leave 25 days + Bank holidays pro rata
• Part time hours available across 3/4 or 5 days per week