Job Title: Party Host
Location:The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton, Weston Favell

Job Type: Part-Time, Permanent
Salary: Competitive, based on experience
Perks:

• 28 days holiday pro rata
• Free climbing access
• Exclusive staff discounts

Role Overview:
As a Party Host at The Pinnacle Bouldering and Clip 'n’ Climb Northampton Centre, you’ll be the life of the party! You’ll lead exciting and fun-filled climbing parties, ensuring that children and guests have a memorable experience. This role is ideal for someone who loves working with kids, has a positive attitude, and thrives in a fast-paced, energetic environment. You'll manage party schedules, ensure the safety of participants, and create a fun atmosphere for all.

Key Responsibilities:

Party Leadership:

• Welcome party guests and provide a friendly introduction to the activities and safety instructions.

Customer Interaction:

• Ensure a warm, friendly atmosphere, engaging with both children and parents to provide exceptional customer service.
• Answer any questions from parents or guardians and ensure everyone has a fantastic time.

Safety & Organisation:

• Ensure that all health and safety protocols are followed during the climbing activities, with regular safety checks and briefings.
• Organise and manage party schedules to ensure all activities run smoothly and on time.

Party Setup & Cleanup:

• Set up party areas with equipment, and food, ensuring the space is ready for guests.
• Clean up after the party, ensuring all areas are left tidy and ready for the next event.

Skills & Experience:

Required:

• Passion for working with children and ensuring they have a great time.
• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and manage multiple tasks.

Desired:

• Experience working with children in a party, event, or activity setting.
• First Aid and Safeguarding qualifications

Personal Attributes:

• Enthusiastic, energetic, and great with kids.
• Calm under pressure and able to take initiative when needed.
• Highly organised with strong time management skills.
• Positive, team-oriented attitude with a passion for delivering great customer experiences.

What We Offer:

• Competitive salary and career growth opportunities in a growing business.
• Full training and ongoing development.

• Free climbing access to all Pinnacle sites and exclusive discounts on gear

Work Location: In person, Northampton
Expected Hours: 22 hours per week (weekends)