Job Title: Café Assistant / Barista
Location: The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton, Weston Favell Northampton
Job Type: Full Time, Part-Time, Permanent
Salary:
Perks:

• 28 days holiday Pro Rata
• Free climbing access
• Exclusive staff discounts

Role Overview:
We’re looking for enthusiastic Café Assistants / Baristas to join our team at The Pinnacle Bouldering Centre and Clip 'n’ Climb Northampton. You’ll work in our café, interacting with customers and serving a variety of food and drinks, ensuring a welcoming atmosphere and exceptional service. If you enjoy working in a fast-paced environment and have a passion for customer service, this role is for you. Full training is provided.

Key Responsibilities:

Customer Service:

• Serve customers efficiently using our EPOS till system.
• Engage with customers to provide a welcoming and friendly experience, enhancing their visit to the centre.

Food & Beverage Preparation:

• Prepare and present our food items, ensuring they meet company guidelines.
• Make a variety of hot drinks (full training provided).

Operational Duties:

• Assist with the setup and cleaning of the café and seating area, ensuring a clean and inviting environment.
• Clear tables and perform general kitchen porter duties as needed.

Health & Safety:

• Follow risk assessments and adhere to operational procedures to maintain a safe and efficient working environment.

Teamwork:

• Collaborate with team members to ensure smooth running of shifts and assist with any events or promotional activities.
• Attend ongoing staff training and development sessions.

Skills & Experience:

Required:

• Strong communication and customer service skills.
• Friendly, approachable, and able to work well in a team.
• Calm and organised under pressure.
• Able to take initiative and work unsupervised.

Desired:

• Previous experience in a café, barista, or customer service role (preferred but not essential).

Personal Attributes:

• Attention to detail and accuracy in serving food and drinks.
• Reliable, adaptable, and able to handle a busy environment.
• Positive attitude and willingness to assist in other areas of the centre when needed.

What We Offer:

• Competitive salary and career growth opportunities in a growing business.
• Full training and ongoing development.

• Free climbing access to all Pinnacle sites and exclusive discounts on gear

Work Location: In person, Northampton
Expected Hours: 15 - 25 hours per week (day shifts, weekends, holidays)