Changing Lives Together (CLT) is an innovative social enterprise and charity, we are on a mission to be excellent at everything we do, for our teams, our partners and our customers. If you want to be part of our 'Social Innovation’ then you need great retail skills and want to make a difference for your community. We sell everything from paint, furniture, cycles and appliances.

Our values matter to us and drive all that we do

Caring

We treat everyone with fairness, respect and dignity. We are passionate about what we do and we empower our people to deliver. We enjoy an open, honest and welcoming culture.

Leadership

We look for brave, bold and innovative approaches. We strive to reduce landfill and promote 'reuse'. We collaborate with and support partners, stakeholders and other like-minded organisations.

Trustworthy

We act with integrity and deliver what we promise. We are transparent, genuine and true. We are loyal to each other, our partners and our mission.

The role

In this role you will be reporting directly to the Head of Retail, we are looking for a confident individual who loves dealing with the general public and has experience of working in a retail environment.

The successful candidate will have good communication skills, and love helping our customers to buy what they need.

They will be courteous, efficient and well organised, with the ability to well work on their own.

They will also have a good level of clerical skills and the ability to deal accurately with cash and credit card transactions.

Flexibility is required within the role - cover for holidays and between locations in Winsford Town Centre and Lostock may be requested from you at times but we will give plenty of notice.

Part time roles available:

(Winsford Reuse Warehouse - Road 2) 1 x Part time assistant - 15 hours per week Monday and Tuesday only with some additional hours to help us cover holidays. £12.00 per hour (with any additional travel expenses covered, if you are asked to cover other sites). CLT is a Real Living Wage Employer.

Key Result Areas

• Work with the retail team to ensure the store meets sales targets
• Proven customer service skills
• The ability to post items for sale on our website and Ebay accounts, full training will be given
• Great teamwork
• Happy to occassionaly cover other branches at Winsford Town centre and Lostock.

Usual Accountabilities

• To receive, store and process data (in whatever form or medium such data takes - e.g., electronic and/ or documented) in a confidential manner and in accordance with the Company’s agreed data management policies and GDPR
• To promote the conduct and ethos of the organisation at all times
• To understand and apply all Changing Lives Together policies and procedures at all times in all areas of your employment
• To attend any relevant training to support your continued development

*This job description is subject to regular review in accordance with changing organisational needs and consultation.