Pro rata salary for 30 hours per week is £20,500 per annum (Mon to Thursday)

The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.

Main purpose of the role:

The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.

Key duties:

• Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
• Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
• Point of contact with customers to ensure their requirements are being met
• Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
• Accurate and timely administration of commercial documentation relating to customers

Key attributes/experience required for the role:

• Experience in a screen-based customer service role.

• Competent with Microsoft Office, particularly Outlook, Excel, and Word.
• Keen and willing to learn in house ERP systems.
• Analytical and an eye for detail.
• Numerate.
• Good Communicator.
• Enjoy working in a team environment.