Part Time Role - 3 Days a Week
SES Water is a local water company dedicated to providing high-quality water and exceptional service to our customers. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.
A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers.
If you are a Customer Support Officer looking for part time work (22.5 hours a week), with a commitment to delivering high quality services to our customers, we’d love you to join us on our journey to make a positive impact on the lives of those we we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time.
What we offer
SES Water value our employee’s wellbeing and have created a package to care for both your financial needs and personal wellbeing.
· Generous salary; up to £32,000 pro rata
· Group personal pension plan with up to 10% employer contribution.
· Life assurance for peace of mind.
· Financial education, savings, and loans support.
· Cycle to Work and Car Share Schemes and for eco-conscious commuting.
· 25 days of annual leave for work-life balance.
· Simply Health healthcare cashback scheme and Surgical Choices.
· Service and MOT discounts at our on-site garage.
· One paid day per year for volunteering in the community
As the Part Time (22.5 Hours a week) Metering Customer Support Officer, you will report into the Metering Programme Manager and play a pivotal role in enhancing customer experience and promoting water efficiency.
This Part Time role requires strong organisational skills, effective communication, and a proactive approach to problem-solving whilst upholding our values of Service, Integrity, Collaboration, Commitment, Compassion and Innovation.
Key Responsibilities:
Main Duties Include:
Requirements
This Part Time role is based at our Redhill Headquarters with travel required throughout our area of supply. Flexible working hours are available, with occasional out-of-hours visits. You'll be provided with a company van, mobile telephone, laptop, and other necessary equipment. SES branded uniform is to be worn as required.
If you're passionate about customer service, water efficiency, and making a positive impact in your community, we want to hear from you! Apply now to join our dynamic team and help shape the future of water management at SES Water.
To apply, please submit your CV and cover letter detailing your relevant experience and why you're the perfect fit for this role.
We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
SES Water | £30,000 - £32,000 per annum | Redhill |