Operations Manager - Residential Block Management

Salary: £50-55k + Car Allowance

Are you an experienced professional in residential block management looking to take the next step in your career? This is your chance to join a vibrant and innovative team dedicated to delivering exceptional property management services.

The Role

As an Operations Manager, you'll oversee a portfolio of large, complex residential sites. Your responsibilities will include:

• Delivering a top-tier property management service in compliance with regulations and company standards.
• Building and maintaining excellent relationships with clients and residents, ensuring all enquiries are handled promptly and professionally.
• Managing service charge budgets and overseeing reactive and planned maintenance, including major works and Section 20 consultations.
• Leading, mentoring, and developing a team of Property Managers, fostering their professional growth.
• Taking ownership of compliance, health, and safety across your region with a meticulous, proactive approach.

The Person

You're a seasoned professional with a proven track record in UK block management. We're looking for someone who:

• Thrives on exceeding expectations and delivering exceptional customer service.
• Is experienced in managing complex portfolios and compliance challenges.
• Has a natural ability to lead, support, and inspire a team.
• Possesses a detail-oriented mindset, ensuring nothing is overlooked.
• Is passionate about growth, collaboration, and making a real impact.

The Package

Our Client knows great people make a great business, which is why they offer:

• Health & Wellbeing: Access to Medicash for virtual GP services, alternative therapies, optical/dental expenses, and 24/7 mental health support.
• Time to Recharge: 25 days of holiday + bank holidays, with additional days for birthdays and long service.
• Pension & Future Security: Enhanced pension scheme with 5% employer match after one year.
• Perks & Socials: Perkbox rewards, monthly surprises, and regular company events to keep the fun alive!
• Professional Growth: Access to a dedicated learning academy and support for professional qualifications.
• Work-Life Balance: Flexible benefits, including increased sick pay with service and a "Zen Den" space for relaxation.

Why Apply?

This isn't just a role-it's an opportunity to grow with a company that values its people and invests in their success. If you're ready to make a difference, build your career, and enjoy an inclusive, supportive workplace, we'd love to hear from you.

?? Apply today and let's talk about how you can thrive in this role!

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